Hospitality Internship Program Terms and Conditions

ImmerQi General Terms and Conditions of Participation

1. Definitions
In this document, the following words shall have the following meanings:
1.1. ‘You‘ and ‘your‘ means the applicant who applies and then takes part in a Placement.
1.2. ‘We‘, ‘us‘, ‘our‘ and ‘IMMERQI’ refer to ImmerQi Beijing Ltd.
1.3. ‘Placement’ refers to the internship where you will be placed, and includes the directors, managers, employees, representatives and all other people within their control at the organization.
1.4. ‘Conditions’ and ‘Agreement’ refers to these Terms and Conditions of Participation.
1.5. ‘Program’ refers to your chosen program of participation.

2. Program Specific Terms and Conditions.
2.1. Additional Program specific Terms and Conditions apply to the China Corporate Internship Program.
2.2. These Program specific Terms and Conditions are made a part of this Agreement by this reference. By agreeing here, you agree to abide by the current Conditions and those specific to your Program.
2.3. If there is a conflict between these Terms and Conditions and the Terms applicable to your specific Program, the latter Terms shall apply.
2.4. The China Corporate Internship Program Terms and Conditions can be found below.

3. Insurance
3.1. Prior to your arrival, you must ensure that you have a comprehensive medical, third party liability and travel insurance policy for the period of your trip.
3.2. Proof of cover must be provided to IMMERQI prior to your arrival in China and policy details must be taken with you to China. Failure to do so will result in you being unable to undertake the Program and no refund will be given.
3.3 Ensure you have had all vaccinations and immunizations required for entry into China.

4. Inoculations & Medical Advice
4.1. It is your responsibility to consult a medical doctor and to receive all the necessary inoculations and treatments in relation to China and your Placement within the prescribed period prior to your arrival.
4.2. In addition, you must bring with you any necessary/recommended medication or medical equipment at your own expense.
4.3. You should take reasonable steps to keep yourself in good health by taking any such medication and not participating in any high-risk activities that may compromise your health for the duration of your Placement.
4.4 You should ensure that you provide your emergency contact information to ImmerQi. In situations when a next of kin contacts ImmerQi, we have the right to act as we feel suited to the situation.

5. Physical and Mental Health
5.1 You represent and warrant that you are in sufficient physical and mental health to participate in the Placement and do not have any physical or mental conditions that could affect your ability to participate in the Placement.
5.2 Your Placement may require you to take an additional physical health check in China. Refusing to do so or failing the check may result in being unable to undertake the Program.

6. Visas
6.1. We will provide you with information to assist you in obtaining a visa to allow you entry into China. However, you are responsible for any costs associated with obtaining a visa. Your visa application should be done in your home country.
6.2. You will not be entitled to any refund of any payments you have made to us in the event that your Placement has to be cancelled or significantly curtailed due to the immigration authorities not accepting your visa as adequate in the circumstances set out in 8.1.
6.3. If you choose to withdraw your Placement and visa application prior to the lodgement of the visa application, only a partial refund of the fees paid will be refunded (see your Program’s refund policy).
6.4. Where there is a delay in receiving information from you to lodge the visa application, IMMERQI will not be held accountable for delays in determining a visa, nor will it be accountable if the dates on a visa approval are not in line with your revised start date.
6.5. IMMERQI will not be held responsible for any loss arising from the change of flights, additional accommodation costs or any other costs incurred due to delays in the visa determinations or delays with Placement start dates.
6.6. Any extension or reapplication will attract a new fee. You must contact us 3 weeks prior to your visa expiry if it requires an extension or reapplication. You will be required to fly back to your home country to reapply.
6.7 Full Program fees must have been paid prior to the visa application process starting. Failure to do so by the payment deadline may cause delays in receiving your visa documentation on time.
6.8 You will not accept any other form of paid employment in China for the duration of your program.
6.9 Your visa is tied to the Program and should you leave your Placement early you may be required to depart China immediately. In this case you will no longer be an IMMERQI program participant and will be responsible for making your own arrangements to leave the country.
6.10 After receiving your visa, check the number of entries and visa expiry date. If you exit China during the Program and require a new visa you will be fully responsible for any associated fees that may arise.
6.11 It is an offence to stay in China longer than the validity of your visa and/or the duration stated on your visa. It is your responsibility to ensure that you do not overstay your visa.
6.12 You are personally responsible for keeping your important documents, such as passport, visa and temporary residence registration, safe and available. If these or other important documents are lost or stolen, you must take full responsibility for replacing these documents. ImmerQi is not responsible for assisting in extending or replacing lost visas.
6.13 You will have to register your residence at the police station within 24 hours of arrival. Please check with your intern manager upon arrival.

7. Travel Documentation
7.1 It is your responsibility to ensure that you have a full and valid passport which is acceptable to the immigration authorities and which will be valid for the duration of and for a period of at least 6 months after your Placement.

8. Your Obligations to Us
8.1. You must comply with any reasonable requests by your Placement or by IMMERQI.
8.2. You will take care of and be responsible for any materials provided to you for your use by your Placement. You are responsible for any damage to or loss of such materials.
8.3. You are expected to adhere to our Placement Code of Conduct. This covers, but is not limited to:
a) Respecting the culture and beliefs of others, working responsibly at the Placement
b) Adhering to the dress code requirements of the Placement
c) Respecting the accommodation and other residents
d) Not consuming drugs and participating in illegal activities

9. Force Majeure (Events Beyond Our Control)
9.1 We, or your Placement shall not be in breach of our obligations under these Conditions, be responsible for delay in the carrying out of such obligations, and will not make refunds or be responsible for any costs or expenses you incur, if such breach is as a consequence of war, threat of war, terrorist activity or threat of such activity, riots, civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics or other circumstances beyond our control.

10. Security and Government Advice
10.1 It is your responsibility to obtain and, if necessary, clarify information in relation to the political and security situation in China, and to take any reasonable action that may be required.

11. Waiver and Release
11.1. For the purposes of this Agreement, the term “Released Parties” means and refers individually and collectively to your Placement, us, our members, our employees, our representatives and our international partners.
11.2. You hereby indemnify the Released Parties against any and all liability, loss, costs or damages (including consequential damages and pure economic loss) that may be incurred by the Released Parties as a result of claims or charges made against the Released Parties, whether at the instance of a third party or yourself, related to any injury, illness, damage, harm or death a third party or yourself may suffer arising out of your Placement.
11.3. The Released Parties may, without liability or expense to themselves, take whatever action they deem appropriate with regard to you health and safety and may place you in a hospital or health-related facility for medical services and treatment or, if no hospital or health-related facility is readily available, may place you in the hands of a local medical doctor or health provider for treatment or service.

12. Privacy Notifications
12.1. Any images or video taken of you while on an ImmerQi Program belong to ImmerQi and you waive any rights to these.
12.2. The information submitted as part of your application will be shared with potential Placements
12.3. All other personal information which you submit to ImmerQi shall not be made public, sold to a third party, or otherwise distributed or made available outside of the company in any way without your explicit permission.

13. Governing Jurisdiction
13.1. This agreement and the rights and obligations of the parties are governed by the laws of China PRC.
13.2. In the event that any provision of these Conditions, or the application thereof to any party or circumstance, should be determined by the court of proper jurisdiction to be invalid or unenforceable to any extent, the remainder of these Conditions and the application of these to parties or circumstances other than those to which it is held invalid or unenforceable, shall not be affected thereby, and each provision of these Conditions shall be valid and enforced to the fullest extent permitted by law and in a way consistent with the Parties’ intent as expressed in this agreement.

14. Disciplinary Procedure
14.1. The following behaviour and activities are considered gross misconduct and are unacceptable on any IMMERQI Program. Participants found engaging in such behaviours or activities will be subject to disciplinary action outlined in 14.2.:
a) Wilfully damaging, destroying or stealing property belonging to your Placement
b) Coming to or being at your Placement under the influence of alcohol or illegal drugs
c) Bringing alcoholic beverages (unless with permission), drugs or weaponry onto Placement property
d) Persistent unpunctuality, absence or unexcused absences from class
e) Using explicit or abusive language or behaviour towards your Placement or fellow Participants
f) Disclosing non-public information about your Placement to anyone outside the Placement unless explicit permission is given.
14.2. IMMERQI takes any reports of gross misconduct seriously and is committed to a confidential and full investigation into any allegations. The procedure is as follows:
a) ImmerQi Staff investigates the gross misconduct allegation
b) Any serious incidents of gross misconduct will result in immediate expulsion from the Program
c) For less serious offences, a verbal warning will be issued
c) If there is further misconduct a written warning will be issued.
d) For minor offences, a maximum of one verbal warning and two written warnings will be issued before Program expulsion
e) Expelled participants will receive no refund, in whole or part, of the Program fee and are not eligible to benefit from the support services or amenities provided. Participants will be responsible for any expenses incurred as a result of expulsion.

15. General
15.1. IMMERQI may assign this Agreement or any of its rights, or delegate our obligations, to any third party without your express written consent. You may not assign this Agreement or any of its rights or delegate its obligations without the prior written consent of us. This agreement is binding and enforceable by each party’s permitted successors and assignees.
15.2. The waiver of a breach of any Term or Condition of this agreement will not constitute the waiver of any other breach of the same or any other Term. To be enforceable, a waiver must be in writing signed by a duly authorized representative of the waiving party.
15.3. This Agreement and any form referenced herein constitutes the entire Agreement between us and you with respect to the subject matter contained and supersedes all inquiries, proposals, agreements, negotiations and commitments, whether written or oral prior to the effective date. This agreement may not be amended or modified except by written document signed by both parties.

16. Agreement
In agreeing to these Terms and Conditions you accept and confirm that you:
a) Have read and fully understand these Conditions;
b) Intend that this Agreement be legally binding and enforceable against you and your family, estate, heirs and legal representatives
c) Intend that this Agreement benefit us
d) Confirm that you are at least eighteen (18) years old, or a parent or legal guardian of a participant under 18, fully competent, and entering into this Agreement voluntarily.
e) Understand that this is a legal document
f) Have read and understood this Agreement and all of its Terms
g) Execute this Agreement voluntarily and with full knowledge of its meaning and significance

Hospitality Internship Program Terms and Conditions of Participation

1. Definitions
In this document, the following words shall have the following meanings:
1.1. ‘You‘ and ‘your‘ means the applicant who applies and then takes part in a Placement.
1.2. ‘We‘, ‘us‘, ‘our‘ and ‘IMMERQI’ refer to ImmerQi Beijing Ltd.
1.3. ‘Booking’ refers to the state of your confirmed application after your first program payment is received.
1.5. ‘Placement’ refers to the internship where you will be placed, and includes the directors, managers, employees, representatives and all other people within their control at the organization.
1.5. ‘Conditions’ and ‘Agreement’ refers to these Terms and Conditions of Participation.

2. IMMERQI General Terms and Conditions of Participation
2.1. Participation in the IMMERQI China Internship Program is regulated by this Agreement and by the IMMERQI General Terms and Conditions of Participation.
2.2.The IMMERQI General Terms and Conditions of Participation are made a part of this Agreement by this reference. By agreeing to these Conditions, you agree to abide by both Agreements.
2.3. The IMMERQI General Terms and Conditions can be found above.

3. Application
3.1. IMMERQI shall start to find a suitable placement as soon as a full application has been received including:
a) Your CV.
b) The completed application form.
c) A professional photo.
d) Any other documents required by IMMERQI for the application.
e) Receipt of program deposit
f) Interview has been conducted to assess your English level and/or expectations.
3.2. IMMERQI requires a minimum of 8 weeks from the date of receipt of full application (in clause 3.1) in order to make a Placement offer and arrange visa invitation letter.
3.3. You are required to list your 3 preferred industries from which a suitable Placement will be found. IMMERQI will endeavour to place you in an organization according to your top preference but this cannot be guaranteed.
3.4. Placement in some industries may be difficult to arrange and may require a longer notice period. This will be advised at the time of application. In the case of certain special industries, only one Placement option will be provided. This will be advised at the time of your application.
3.5 Some Placements may require an interview prior to confirming acceptance of an applicant.
3.6. You must attend any interview/s arranged by IMMERQI whether in person, via telephone or online as indicated by the Placement.
3.7 Refusal to attend interview/s will not constitute reasonable grounds for a refund.
a) If you refuse to attend an interview, IMMERQI reserves the right to request payment of remaining fees prior to any further work being completed on the application.
b) IMMERQI has the right to refuse arranging any further interview/s or exclude you from the Program upon refusal to attend interview/s.
3.8 Should you reject a Placement offer, you may be offered 1 additional Placement offer where possible. Each Placement offer will only be given one at a time and a rejected Placement offer cannot be reconsidered.
3.9. Full payment is due no later than 4 weeks from the intended arrival date. Upon payment confirmation we will proceed with confirming outstanding arrangements such as Mandarin courses and accommodation.
3.10. Failure to meet payment deadlines will result in delays and/or exclusion from the program.
3.11 If an opportunity withinin your preferred sector has been found for you, your deposit will be rendered non-refundable.

4. Placement
4.1. IMMERQI will attempt to match you with a Placement in your requested field as indicated in your application.
4.2. Your Placement is organized to provide you with adequate training and experience in your field of interest. The size, location and international presence of an organization cannot be guaranteed and are not valid reasons for refusing a Placement offer, cancellation, or refund.
4.3. You cannot select a specific Organization or Company for your Placement.
4.4 Refusal to accept a Placement for reasons not specified on your application will be deemed unreasonable and you will not be entitled to a refund.
4.5. If you refuse a Placement offer, IMMERQI reserves the right to request payment of remaining fees prior to any further work being undertaken in relation to the application.
4.6. It is not acceptable to leave your Placement early ( within the first two weeks) or request a change of host Organization for any of the following reasons:
a) Size of the Organization
b) Number of employees at the Organization
c) Location of the Organization
d) Commuting distance if within the timeframe listed in 6.5.
e) International profile of the Organization
f) Change of preferences after application
g) Level of responsibility and tasks allocated. This is ultimately determined by the host Organization and is dependent on your qualifications/experience and performance
4.7. IMMERQI is in no way responsible for any damages caused by you directly or indirectly during your Placement, regardless of the nature of the damages. You accept full responsibility for your actions. Ensure you purchase comprehensive insurance that covers 3rd party liability for any such damages.
4.8. This agreement in no way constitutes an employer/employee relationship. IMMERQI is the program facilitator and is not your employer, contracting organization or any other mechanism that may constitute an employer/employee relationship.

5. Terms and Conditions applicable to the Hospitality Program:
The following Terms and Conditions are applicable to applicants who are applying for the ‘Hospitality Internship” program. The Terms and Conditions are in addition to the Terms and Conditions of Participation in this document.
5.1. Placement Offers and Interviews
5.1.1. IMMERQI will make you one Placement offer. The offer will try to match your request(s) on your application documents as closely as possible. Any specific role within the field cannot be guaranteed. Please check with your advisor about any particular position.
5.1.2. Refusal to attend an interview for a potential Placement is equivalent to you cancelling your application and will incur cancellation fees as per the Terms and Conditions.
5.1.3. If you are unsuccessful at the interview, IMMERQI will provide you with another Placement offer.
Refusal of the Placement offer is equivalent to you cancelling your application and full program fees are payable to IMMERQI.
5.1.4. If you are unsuccessful at the additional interview, IMMERQI will make every effort possible to arrange further interviews and/or Placement offers. However IMMERQI will be unable to guarantee any further outcomes and is under no obligation to continue searching for a suitable Placement for you. In this case the deposit is fully payable to IMMERQI and is not refundable.
5.1.5. IMMERQI does not guarantee your city of choice. This means that you CANNOT refuse an offer made by IMMERQI due to the location of your Placement. In the event that you refuse an offer made by IMMERQI due to location IMMERQI may cease any further work on the application and full program fees will be payable to IMMERQI.
5.2. The Placement
5.2.1. IMMERQI is under no obligation to find you an alternative Placement if:
5.2.2. You are released from your internship by your Placement due to: unprofessional behaviour, inability to perform tasks due to inaccuracies on your CV with regards to experience or/and abilities including language ability, inability to physically perform required tasks, not adhering to company rules and regulations, leaving the company without prior authorization from IMMERQI or the company, your visa being cancelled due to failure to comply with immigration rules, personal health issues that may prevent temporarily or permanently from continuing employment.
5.2.3. You are required to work the number of hours offered to you by your Placement. Refusal to work the hours as asked by an organization may constitute you cancelling your application and IMMERQI will be under no obligation to arrange an alternative Placement
5.2.4. You will be granted 2 days off per week. These may not be consecutive days and may not align with weekends.
5.3. Stipend and Accommodation
5.3.1. You will receive your stipend directly from your Placement. You will be made aware of your Placement stipend amount when informed of the offer. IMMERQI is not responsible for any agreement regarding a stipend or housing allowance between the you and the Placement.
5.3.2. IMMERQI does not act as a recruitment consultant for the purpose of paying applicants. All stipends received are to be used as a living allowance and do not constitute a wage.
5.3.3. If your hospitality Placement is providing accommodation, you will be in a shared room or shared dormitory depending on the company. If the company is unable to provide housing they will provide a housing allowance.
5.3.4 Your housing allowance will be agreed upon with your placement company and you will be responsible for handling your own accommodation arrangements including rental payment procedures and utilities.
5.3.5 Your Placement will provide you with meals during your working days.

6. Accommodation (if ImmerQi is responsible for arranging your accommodation)
6.1. We will arrange your accommodation for you pre-arrival to enable you to move in upon arriving. After your arrival, we will assist you with any issues related to your accommodation that may arise.
6.2. If you arrive outside of the assigned Program pick up day you will be required to make your own way to the accommodation or pay an additional RMB 350 for airport pick up. Should you arrive earlier than the official arrival date you will also need to arrange your own accommodation for the extra night/s.
6.3. All accommodation provided by IMMERQI is subject to the Code of Conduct provided upon arrival.
6.4. Should you violate the Code of Conduct for the accommodation where you reside, you will be asked to vacate your accommodation immediately without compensation.
6.5. IMMERQI accommodations are selected to ensure a maximum commute time to your Placement of up to 90 minutes.
6.6. Shared housing includes sharing with one or more persons of any nationality or gender in accordance with any indicated preferences. You will have your own private bedroom and share the common living areas and bathroom.
6.7. Shared accommodations with mixed genders will have separate private bedrooms unless requested.
6.8. Special accommodation requests must be identified with the initial application. We cannot guarantee any special requests and will not offer a refund if this request cannot be met.
6.9. No changes will be made to accommodation except in the case of negligence on the part of the landlord. Acts of negligence include sexual harassment, discrimination, and other forms of harassment.
6.10. You are liable to the accommodation provider directly for any damage to property and/or household items caused by your own negligence and/or actions. You will be required to pay for any damage to property and/or household items.
6.11 In the case of theft or attempted theft of roommate or landlord property, you may be evicted from your accommodation and excluded from the program.
6.12. The following are prohibited within your accommodation and could result in eviction:
a) Illegal drugs or excessive use of alcohol
b) Pets
c) Smoking inside your accommodation
d) Excessive noise: you will be subject to the noise standards and orders issued by the police or other regulatory authority.
6.13. Gas, water and utilities are provided however if bills go beyond RMB 400 due to excessive consumption, you will be required to bear the costs for the extra charges.
6.14. Your accommodation move-in and move-out dates must be strictly adhered to as advised by IMMERQI staff. If you overstay the agreed move out date you will be liable to pay additional accommodation charges.
6.15. When vacating your accommodation, you should ensure it is at an acceptable standard of cleanliness and that you leave no belongings behind. Failure to do so may incur additional charges.

7. Airfare
7.1. You are responsible for arranging and paying for your own travel (including your airfare) to the airport/station closest to your Placement.
7.2 You are responsible for arranging and paying for your return journey at the end of your Placement.
7.3. We cannot reimburse or otherwise be responsible for any flight, travel or other costs or expenses of any nature (including, for example, any charges made by airlines etc. for cancelling, changing or transferring flights or other arrangements) which are incurred or arise as a result of your Placement not proceeding or being cancelled, curtailed, withdrawn or changed due to any circumstances whatsoever.

8. Expenses
8.1 You are responsible for all of your personal expenses for the duration of your Placement, including but not limited to, the cost of transport from your accommodation to your Placement on a daily basis.

9. Other inclusions
9.1 Mandarin classes will be arranged at our partner mandarin school. You are obligated to attend the classes and ImmerQi has the right to take action if you do not maintain a regular attendance record.
Class formats are as follows:
* 3 hours of group lessons per week
or
* 2 hours of 1-to-1 lessons per week
9.2 Local SIM card
* Recharging of local SIM card will be at your own expense
* You will be responsible for cancelling your mobile line at your telecommunication provider prior to leaving the country

10. Cancellation and Postponement
10.1. Cancellation only takes effect when we receive written notice from you.
10.2. If, you wish to cancel your application after making your booking, IMMERQI will reimburse you as follows:
a) Cancellation anytime after booking has been received: non-refundable registration fee of USD 300 will be forfeited.
b) Cancellation more than 30 days prior to your stated arrival date but after Placement has been confirmed: USD 500.
c) Cancellation 30 days or less prior to your stated arrival date: 50% of total fees. This is because accommodation, Mandarin classes and associated Program items incur costs to IMMERQI when cancelled on short notice.
10.3. No refund will be offered if you choose to end the Placement early for any reason. Your Program expenses are paid in advance by IMMERQI and are non refundable to us. Your visa is tied to the program and should you leave your Placement early you may be required to depart China immediately.
10.4. No alternative Placement can be given after the start of your Placement except in the case of host organization negligence. Host organization negligence is limited in definition to the following:
a) Sexual harassment or discrimination
b) Inability of the organization to continue operations
c) Inability of the organization to offer the agreed Placement
10.5. In the event that you request another Placement due to the reasons mentioned in Section 9.4., IMMERQI will provide you with one alternative.
10.6. Any change in Placement preference after confirming an initial Placement will attract additional fees.
10.7. In the event you postpone your Placement start date after the Placement has been confirmed then a maximum of three (3) months is allowed at no extra cost providing the Placement agrees to the postponement. In the event the Placement is unable to accommodate the postponement, IMMERQI will be unable to issue a refund.
10.8. Should you cancel your Placement after changing the start date, cancellation fees will be calculated with reference to the original start date of your Placement.
10.9. You may postpone your Placement start date within 2 weeks of submitting your application at no extra cost providing the Placement has not been confirmed. Postponements after 2 weeks from submitting the application will incur an extra administration fee. Postponing within 4 weeks of the arrival date may result in additional charges related to prepaid accommodation and visa fees.
10.10. You will not be entitled to any refund of any payments you have made to us in the event that your Placement has to be cancelled or significantly curtailed due to the immigration authorities not accepting your visa as adequate.

11. Termination of Agreement
11.1. No refund will be given or an alternative Placement offered if you leave your Placement within the initial two weeks (except as detailed in 9.4). The initial period of two weeks is for settling in and learning about your Placement processes and work ethics.
11.2. We have the unilateral right to terminate, without prior warning, this Agreement by written notice (“Unilateral Termination”) and no alternative Placement will be offered in the event of you being asked to leave your Placement for any of the following reasons:
a) Negligence in terms of misconduct or disobeying Placement procedures and policies
b) Inability to perform tasks required by your Placement due to inaccurate information provided in your initial application
c) Leaving your Placement without informing IMMERQI at least two weeks prior and/or without being given approval to do so by IMMERQI
d) Taking time off for holidays, personal reasons without prior agreement from your Placement
e) Taking sick leave without providing your Placement with an adequate medical certificate if asked to do so
f) Changing working hours without prior permission from your Placement
g) Demanding payments from your Placement if the Placement is unpaid
h) Acting in a way that adversely affects the smooth running of operations at your Placement.

11.3. In the event of Unilateral Termination:
a) You will be required to leave your Placement immediately; and
b) If you are staying in accommodation supplied by us, you will not receive any refunds should you depart the country early
c) We accept no responsibility for any costs, expenses or losses suffered as a result of Unilateral Termination. You will not receive a refund or any other compensation.
d) We accept no responsibility for any costs, expenses or losses suffered as a result of termination by you for personal reasons once you have started your Placement. You will not receive a refund of any payments you have made or receive any other compensation.

12. Agreement
In agreeing to these Terms and Conditions you accept and confirm that you:
a) Have read and fully understand these Conditions;
b) Intend that this Agreement be legally binding and enforceable against you and your family, estate, heirs and legal representatives
c) Intend that this Agreement benefit us;
d) Confirm that you are at least eighteen (18) years old, or a parent or legal guardian of a participant under 18, fully competent, and entering into this Agreement voluntarily.
e) Understand that this is a legal document
f) Have read and understood this Agreement and all of its Terms
g) Execute this Agreement voluntarily and with full knowledge of its meaning and significance