Health and Safety
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Our Team Will Make You A Priority
We understand that safety is the most important aspect of a successful China experience. We have rigorous safety procedures in place and with our 20+ years of welcoming people like you to China, there’s very little we haven’t come across before. On the rare occasion something does go wrong, you can be confident a prepared and experienced team is there to help.
Pre-Departure
We provide our participants with lots of resources and information prior to their arrival in China including:
Support in China
Once our participants arrive in China, we ensure that they feel fully ready and supported for their experience:

We organise a comprehensive orientation for all of our participants. We give an introduction to China & cover customs, business etiquette, accessing money in China, fun things to do around the city & other helpful tips.

Our safety in China briefing is a key element of the orientation we provide to all participants upon arrival. We discuss potential scams, how to identify counterfeit currency, responsible travelling, & health & safety guidelines to ensure a successful experience.

We provide all participants with Emergency Cards in their arrival pack. These contain key emergency numbers and staff contact numbers. Our staff are on-call 24/7 to respond to participants.

Our program staff are fully trained in first aid to assist with any minor medical injuries and implement protocols per ImmerQi’s Risk and Crisis Management plan.
Emergency Response
ImmerQi has a comprehensive health and safety policy in place to ensure that all risks and incidents are effectively managed. Our staff are first aid trained and we organise frequent staff training events to ensure that the team remain up to date on all procedures.
Our Risk & Crisis Management Plan includes the following:
Our Risk and Crisis Management Plan outlines what to do in the event of:
Guidelines for Participants
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Take the first step toward standing out from the crowd.